Study guide (64 p.) by Kenneth C. Haugk and R. Scott Perry.

Hope is the beginning -- What is church antagonism? -- Levels of church conflict -- Why antagonism happens in congregations -- A biblical perspective -- A question of values -- Personality characteristics of antagonists -- Red flags of antagonism -- Warning signs and how to recognize them -- How to maintain an anti-antagonist environment -- Educating the leaders of the congregation -- How to use authority -- How to relate to dormant antagonists -- The value of a confessor-confidant -- Invisible antagonists -- How to conduct one-to-one interviews with antagonists -- Confidentiality and documentation -- Public communications regarding antagonism -- Leadership issues -- Personal and family variables -- Denominational support structures -- To leave or not to leave -- The aftermath -- The last temptations.