TY - BOOK AU - Maxwell,John C. TI - Winning with people: discover the people principles that work for you every time SN - 0785260897 (hardcover) U1 - 158.2 PY - 2004/// CY - Nashville, Tenn. PB - Nelson Books KW - Interpersonal relations KW - Religious aspects KW - Christianity KW - Interpersonal communication N1 - Includes booklet: Pastor's Study sermons; Includes bibliographical references; Acknowledgments --; Introduction --; [pt. 1]; The readiness question : are we prepared for relationships? --; The lens principle : who we are determines how we see others --; The mirror principle : the first person we must examine is ourselves --; The pain principle : hurting people hurt people and are easily hurt by them --; The hammer principle : never use a hammer to swat a fly off someone's head --; The elevator principle : we can lift people up or take people down in our relationships --; [pt. 2]; The connection question : are we willing to focus on others? --; The big picture principle : the entire population of the world -- with one minor exception -- is composed of others --; The exchange principle : instead of putting others in their place, we must put ourselves in their place --; The learning principle : each person we meet has the potential to teach us something --; The charisma principle : people are interested in the person who is interested in them --; The number 10 principle : believing the best in people usually brings the best out of people --; The confrontation principle : caring for people should precede confronting people --; [pt. 3]; The trust question-can we build mutual trust? --; The bedrock principle : trust is the foundation of any relationship --; The situation principle : never let the situation mean more than the relationship --; The Bob principle : when Bob has a problem with everyone, Bob is usually the problem --; The approachability principle : being at ease with ourselves helps others be at ease with us --; The foxhole principle : when preparing for battle, dig a hole big enough for a friend; [pt. 4]; The investment question -- are we willing to invest in others? --; The gardening principle : all relationships need cultivation --; The 101 percent principle : find the 1 percent we agree on and give it 100 percent of our effort --; The patience principle : the journey with others is slower than the journey alone --; The celebration principle : the true test of relationships is not only how loyal we are when friends fail, but how thrilled we are when they succeed --; The high road principle : we go to a higher level when we treat others better than they treat us --; [pt. 5]; The synergy question -- can we create a win-win relationship? --; The boomerang principle : when we help others, we help ourselves --; The friendship principle : all things being equal, people will work with people they like; all things not being equal, they still will --; The partnership principle : working together increases the odds of winning together --; The satisfaction principle : in great relationships, the joy of being together is enough --; Final review of the people principles for Winning with People --; Notes --; About the author; Also issued online N2 - Tools to improve your existing relationships as well as begin new ones ER -